Privacy Policy
The Headache Lab
Effective Date: March 23, 2026
Last Updated: March 23, 2026
The Headache Lab respects your privacy. This Website Privacy Policy explains how we may collect, use, and protect information when you visit our website, submit a form, complete a quiz, request information, or interact with us online.
This policy is separate from our HIPAA Notice of Privacy Practices, which explains how protected health information may be used and disclosed in connection with patient care, payment, and healthcare operations.
Information We Collect
We may collect information you voluntarily provide, such as your name, phone number, email address, preferred location, appointment preferences, insurance-related information, symptom-related responses, treatment interests, quiz responses, or messages submitted through our website.
We may also collect website data automatically, such as IP address, browser type, device type, pages visited, traffic source, general location data, cookies, pixels, or similar tracking information.
Migraine Quiz and Forms
Our migraine quiz and website forms are for educational and communication purposes only. The quiz does not diagnose migraine, headache disorders, or any medical condition.
If you submit a quiz or form, we may use the information to respond to your inquiry, provide educational information, contact you about quiz results or appointment options, coordinate scheduling, improve our website, and support our services.
How We Use Information
We may use information to respond to inquiries, schedule appointments, send requested information, follow up about services, improve website performance, measure marketing results, maintain security, and comply with legal or regulatory obligations.
Email, Text, Cookies, and Tracking
If you provide your email or phone number, we may contact you in response to your inquiry, quiz submission, or appointment request. Where required, we will obtain consent before sending marketing texts or promotional emails.
Our website may use cookies, pixels, analytics tools, Google Analytics, Google Ads tracking, Meta Pixel, call tracking, or similar technologies to understand website traffic and improve marketing performance.
Email, text messages, and online transmissions may not always be fully secure. Do not use them for emergencies. If you are experiencing a medical emergency, call 911.
Sharing Information
We may share information with trusted vendors who help us operate our website, forms, communications, scheduling, analytics, CRM, email/SMS, call tracking, hosting, or administrative functions.
When information is protected health information under HIPAA, we handle it according to HIPAA requirements and applicable business associate agreements where required.
We may also disclose information when required by law or to protect the rights, safety, or security of The Headache Lab, our patients, users, or others.
Third-Party Links
Our website may link to third-party websites, including manufacturer savings programs, insurance resources, social media platforms, or educational resources. We are not responsible for third-party websites, privacy practices, or content.
Data Security
We use reasonable safeguards to protect information submitted through our website. However, no website, email system, text message, or online transmission is completely secure.
Your Choices
You may contact us to ask questions, update your information, or opt out of marketing emails or texts. Marketing opt-outs do not affect treatment, payment, appointment, or legally required communications.
Contact Us
The Headache Lab
Phone: (708) 942-6869
Email: Staff@theheadachelab.com
Evergreen Park Location
9760 S Kedzie Ave
Evergreen Park, IL 60805
Westmont Location
6321 Fairview Ave, Suite B
Westmont, IL 60559
